Shipping & Delivery Policy
Our shipping timelines vary depending on what you have ordered.
Fabrics & Sarees take 2 to 3 working days days to ship from the warehouse. All clothing products take 7 to 14 working days. All International order will take 15-20 working days to be shipped.
Working Days are Monday - Friday so the shipping timeline does not include the weekend.
You will also find shipping timelines written under every product in the description section as well. Once the order is dispatched from our warehouse, tracking details will be emailed to you on your registered email.
Do you offer reverse pickup for returns?
Yes, we do offer reverse pickup for eligible items’ returns within India. We do not extend this service out of India.
Sometimes, for some addresses, reverse pickup facility may not be available. In that case we may ask you to ship the product back to us and provide a full Store Credit without deducting the additional cost of Rs.100.
Where are my tracking details?
As soon as the order is shipped from our warehouse, you will receive an email/sms with tracking details. Please do check your junk/spam emails too as sometimes the email gets labelled as such.
For international shipping
We provide free international shipping for orders above Rs.20,000. (Please use coupon code : FREESHIP10 to avail the discount)
For orders below Rs.20,00 the charges for international shipping depends on the weight of the product and the delivery location. The final shipping cost will be calculated at the time of checkout on the website.
Customs and import duty, if any, will have to be borne by the customer at the time of delivery, if applicable.
What shipping services do you use for International shipping?
We have an aggregator that allocates the best possible option for the location the product is getting shipped to. Some of the services used are DHL, Aramex, FedEX & UPS